PRIVACY POLICY

This is our Privacy Notice and it explains how we collect, use, share and protect your personal data.

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.

What Information Do We Collect?

If you choose to make a booking through us or make queries about a potential booking we will collect details that you provide in relation to that booking or query. Information held is likely to include your name, contact details, payment details, date of birth, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific requirements.

If you choose to let your holiday accommodation with us we will collect details such as your name, contact details, bank account details and details regarding the accommodation you wish to let.

Automatic Logging of Session Data

We automatically log generic information about your computer’s connection to the Internet, which we call “session data”. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. It is possible to determine from an IP address a visitor’s Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity. We may also use some session data, such as the pages you visited on our site, to send you e-mail unless you had previously opted out of receiving such messages.

How Do We Use Your Information?

The information you provide may be used in a number of ways, for example:

to enable us to complete your booking (if you are booking a holiday);

to enable us to advertise your holiday accommodation, transfer payments due to you, and to provide related support services (if you are letting your holiday accommodation through us);

for statistical purposes when we evaluate our range of services;

to personalise repeat visits to our websites;

to tell you about other products and services we think may be of interest to you (see below);

to manage customer service queries; and

to help us to provide details or information you may have requested.

On What Legal Basis Will We Process Your Information?

We will always process your personal information on lawful grounds and in particular on the grounds set out below;

Performance of a Contract

If you make a booking through us we will use the details that you give to provide that booking to you. This information is likely to include your name, date of birth, contact details, payment details, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific requirements.

If you let your holiday accommodation with us we will use the information collect details such as your name, contact details, bank account details and details regarding the accommodation you wish to let to perform our agreement(s) with you.

If you do not provide us with the information set out in this paragraph, then we may not be able to provide the booking or our letting services.

Consent

We may also ask your consent to share your name and contact details with selected third parties’ companies so that they can tell you about their products and services.

You can withdraw your consent at any time.

Legal Obligation

We may also disclose your personal data without your permission to the extent that we are required to do so by law or regulation.

Who Will You Share My Information With?

We may share your information with:

other members of our Group and their service providers (see also section 7 below);

owners of or agents for villas, apartments and townhouses (if you are making a holiday accommodation booking);

individuals who may be renting accommodation from you (if you are a holiday accommodation owner or advertiser);

credit/debit card companies;

other third parties who we may need to work with to deliver services or fulfil travel plans on your behalf, for example, resorts, management companies, owners associations, and other suppliers;

We may also disclose your personal data without your permission in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights

Updating Your Details?

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then send an email to datachanges@luxurylatchivillas.com Alternatively, you can call us on +44 (0)2070960773.

Does The Notice Apply To Linked Websites?

Our websites may contain links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy policies.

How Do We Update This Privacy Notice?

We keep our privacy notice under regular review and we will place any updates on our webpage.

Cookies?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the Internet and www.luxurylatchivillas.com’s use of cookies is similar to that of such sites as Expedia and Travelocity, as well as Google, CNN.com and other reputable online companies.

First and foremost, you can rest assured that no personal information about you is gathered or stored in the cookies placed by the www.luxurylatchivillas.com website and, as a result, none can be passed on to any third parties.

Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no personal information about you is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third-party advertising companies. These companies may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your personal information.

The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No personal information about you is collected during this process. The information is anonymous and does not link online actions to an identifiable person.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Luxury Latchi Villas supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking www.luxurylatchivillas.com cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like www.luxurylatchivillas.com.